Supervise and work with the ground team to prepare each day\'s activity and ensure that pre-prepped backup supplies are always readily available
Implement strategies (advertising, promotions, reward system, suggestive selling) to meet or improve financial performance
Drive targets for Sales Revenue, Cost Management initiatives and monitors closely whether these targets are met
Work amicably with other Area Managers to meet business objectives
Analyze past financial, sales profit to spot trends and threats (in regular Operations Meetings)
Prepare monthly budgets for costs of food, staff, operations based on past data
Identify operational bottlenecks and suggest solutions for improvement
Enforce proper cashier and administrative systems which include daily cashiering, petty cash systems, staff working hours/payroll processing, filing of invoices, delivery notes and daily taking
Enforce outlet audit check form and assist store-in-charged to manage their stores better with a common checklist
Deal with customers\xe2\x80\x99 complaints
Participate in assigned Operations related projects directed by Senior Management
Create reports for Senior Management
Any other tasks as and when assigned by Senior Management
Qualifications:
Minimum Diploma in Food & Beverage Management and/or Hospitality and Tourism
At least six (6) years of experience as an Area Manager or similar role
Good track record in F&B (Area) Operations Management
A strong team player with a high degree of resourcefulness
About Us:
\xe6\x97\xba\xe8\xa7\x92 (Wang Caf\xc3\xa9, also translates to Prosperity Corner) was founded in 1953 along Bugis Street serving local-styled breakfast favourites \xe2\x80\x93 Kopi, Kaya Toast and Soft-Boiled Eggs. Over the years, our passion for traditional flavours and belief in warm service has won over our following of customers.