Job Description

As an Associate in our Asia Private Banking Operations team, you will be responsible for supporting the implementation of the platform modernization initiatives and daily operations of the bank. You will have the opportunity to work closely with senior stakeholders across the firm and play a pivotal role in ensuring the bank\'s operations run efficiently and effectively.

Job Responsibilities:

• Execute the transition plan onto new platform including migration and integration and support future platform capabilities.
• Support Operations Delivery Head, and work with Program / Transformation teams to map business requirements including operational controls, processes, and customizations.
• Partner with respective BAU domain leads to execute growth and change plans including platform migration and people development and support daily operational tasks.
• Requirement gathering is a key part of the role so the ability to ask the right questions and correctly understand the information received is essential.
• Driving process improvement/ automation initiatives and efficiency opportunities with the Change Teams.
• Ability to write test cases for platform testing. Experienced implementing test strategies, in partnership with IT and Change teams.
• Support Operations Delivery Head in buildout of a robust platform knowledge repository
• Develop working relationship with Business, Risk, Legal, Compliance and other partners to execute transformation and growth agenda for the Private Bank.

Required qualifications , capabilities, and skills :

• Minimum 5 years of core operations experience with domain knowledge of Credit Middle-Office or Trading Middle-Office (OTC, Structured Products or Asset Servicing).
• Bachelor\'s Degree in Finance, Economics or other related disciplines
• Knowledge of confluence and JIRA usage
• Strong ability to document (or make changes) to standard operating procedures, risk documentations and policy documents associated with Operations.
• Must be highly disciplined, a self-starter, and can execute on assignments independently. Adaptability to learn new tasks and demonstrate a willingness to understand the details of a process.
• Strong ownership with ability to operate in a flexible, dynamic environment where creative and strategic thinking are also required in driving solution, initiatives, and projects.
• Excellent analytical and problem-solving skills, with the ability to identify and resolve complex operational issues.
• Strong interpersonal and communication skills, with the ability to build and maintain relationships with internal and external stakeholders (partnership mindset).

Preferred qualifications, capabilities, and skills

• Managed/ Worked an operational team using Temenos will be an added advantage.
• Familiarity with modern front-end technologies and cloud technologies.
• Knowledge of Tableau and Alteryx CORE certification is a plus.
• Programming knowledge - Python / SQL. Familiarity with ETL concepts or API Usage is desirable.
• Experience in Private Banking Operations

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.