Job Description

Description 1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic Description 1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers. Responsibilities Serve as the single-point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements to maximize profits Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) Identify and maintain customer reference ability within the assigned account list. Prepare reports on account status, including Accounts Receivable and Contract expiry dates. Assist with challenging client requests or issue escalations as needed Requirements Diploma / Degree in relevant discipline. Minimum 3 years of working experience Proficient in all Microsoft applications. Excellent interpersonal and communication skills. A good team player Maintain a positive attitude focused on customer satisfaction. Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands Mediacorp is committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary. Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.