Job Description

Working location: Rotate (Clunny Court/ION Orchard/East Cost)

Working days: 5 days

Working hours: 44 hours per week, rotating shift.

:

• Manage daily store operations to ensure seamless and smooth customer experience.
• Implement and administer Inventory Purchasing / Receiving Procedures.
• Deal with all issues that arise from staff or customers (complaints, grievances etc).
• Manage, apply and ensure Workplace Safety and Food Hygiene & Safety policies and procedures by Team Members.
• Implement and manage in-store service standards and customer service & rewards systems.
• Manage store equipment maintenance plans.
• Prepare reports and, where applicable, gather and consolidate store-related information for review by management.
• Manage the Store\'s Operating Budget by overseeing expense control and food purchasing activities in accordance to agreed targets.
• Monitor, manage cost and approve ad hoc Store expenses and Team Member claims within approval limits.
• Optimize revenue at Store level to meet weekly, monthly, and annual Revenue Targets.
• Manage and oversee Workforce Planning policies for the Store, including recruitment of new Team Members and weekly rostering of the Team, to enhance existing, or optimize available, resources as necessary.
• Manage, apply, and ensure brand experience & customer service policies and procedures.
• Meet audit requirements in order to achieve target (audit and Mystery Shopper) scores at Store level.
• Conduct orientation and training of team members.
• Conduct performance appraisal of all Team Members in the Store team.
• Any other duties as assigned.

Requirements:

• Diploma/Degree with 5-6 years of relevant working experience in the F&B Industry.
• Rotate shift, weekends and public holidays.

YONG KOK KEONG

Reg No: R22111013

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Additional Information

Career Level

Senior Executive

Qualification

Diploma, Advanced/Higher/Graduate Diploma, Bachelor\'s Degree, Post Graduate Diploma, Professional Degree

Years of Experience

1 year

Job Type

Full-Time

Job Specializations

,

Company Overview

Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.

Additional Company Information

Registration No.

201426535W

EA No.

14C7279

Company Size

51 - 200 Employees

Average Processing Time

12 days

Industry

Human Resources Management / Consulting

The Supreme HR Advisory