Job Description

What the role is:Assistant Director (Transformation):

• Supports the Deputy Director in executing PA's C2030 Implementation Plan, with a focus on operational excellence, process improvements, and project delivery.
• Assists in the management of various transformation initiatives, ensuring alignment with strategic objectives, and providing coordination across workstreams and PA units.
• Supporting the planning, communication, and implementation of transformation projects to drive efficiency, innovation, and organizational growth

Key duties and responsibilities that need to be performed to meet the primary objective of the job. This will include the important result areas (what) along with the rationale (why).1. Support Transformation Initiatives:

• Assist the Deputy Director in the development and execution of the C2030 Implementation Plan, ensuring that initiatives are aligned with the PA's strategic goals and objectives.
• Support the implementation of digital transformation, process improvements, and change management initiatives.

2. Project Management:

• Oversee specific projects or workstreams, ensuring adherence to project timelines and budget.
• Assist in the coordination of project resources, including internal teams and external vendors or consultants.
• Track project progress, identify potential risks or issues, and collaborate with stakeholders to resolve them promptly.
• Provide updates on project status, key milestones, and performance metrics to senior management and the Transformation Office team.

3. Cross-Divisional Coordination:

• Act as a central point of contact (POC) for PA units involved in transformation initiatives, facilitating collaboration and communication across teams.
• Coordinate with workstream leads and appointed POC of the workstreams to ensure alignment of goals, resource allocation, and execution of tasks.
• Identify areas for improvement within the organisation and propose innovative solutions to address challenges and inefficiencies that may impact project delivery.

4. Data Analysis and Reporting:

• Collect and analyse data related to the performance of transformation initiatives, providing insights and recommendations to the Director.
• Prepare reports, presentations, and dashboards for internal and external stakeholders, outlining the progress of transformation efforts.
• Monitor and track key performance indicators (KPIs) and metrics to ensure projects are delivering the desired results.

5. Change Management and Communication:

• Support Deputy Director in developing and implementing communication strategies for transformation projects to engage stakeholders and ensure clarity and alignment on objectives.
• Create and deliver change management materials, including training programs, workshops, and presentations for staff.
• Help foster a culture of adaptability and continuous improvement by ensuring that staff are equipped to embrace new processes and systems.

6. Stakeholder Engagement:

• Engage with key stakeholders at various levels of the organization to gather input, share updates, and address concerns related to transformation efforts.
• Assist the Director in preparing for and leading meetings with senior management and other key stakeholders (e.g. PA Board, Grassroots Advisers).
• Create and manage communication materials, including project updates, presentations, and circulars, to ensure transparency and engagement.

7. Risk Management:

• Identify risks and potential obstacles to the successful execution of transformation initiatives and assist in developing mitigation plans.
• Collaborate with cross-functional teams to ensure that risks are continuously monitored and addressed throughout the project lifecycle.

8. Team Support and Leadership:

• Provide support to the Transformation Office team, ensuring collaboration, clear communication, and effective workflow management.
• Mentor junior team members and provide guidance on project management and problem-solving techniques.
• Assist in fostering a positive team culture that promotes accountability, innovation, and high performance.

9. Staffing:

• Provide secretariat support for Transformation Committee.
• Provide regular updates to CMM to facilitate informed decision-making.

ExperienceMinimum - Five years' experience in managerial level job.Desired - Experience in grassroots and community work.Experience in stakeholder management.Proven ability to manage multiple projects and initiatives simultaneously, with a track record of delivering results.Experience or professional certification in Project Management skills or Change Management.Only shortlisted candidates will be notified.
Successful candidates will be given a 3-year contract position in PA on a perm estab.About People's Association:The People's Association was set up in 1960, in a time of racial and communal strife, to foster racial harmony and social cohesion. Today, we continue to be driven by the same purpose - to build an inclusive, united and resilient Singapore. We create spaces and opportunities for people of different backgrounds to participate and volunteer in their community. Through community participation, we connect people and deepen relationships to build communities of mutual care and trust.

People's Association