Job Description

[What the role is]
The Monetary Authority of Singapore (MAS) is Singapore\xe2\x80\x99s central bank and integrated financial regulator.

As central bank, MAS promotes sustained, non-inflationary economic growth through the conduct of monetary policy and close macroeconomic surveillance and analysis. It manages Singapore\xe2\x80\x99s exchange rate, official foreign reserves, and liquidity in the banking sector.

As an integrated financial supervisor, MAS fosters a sound financial services sector through its prudential oversight of all financial institutions in Singapore \xe2\x80\x93 banks, insurers, capital market intermediaries, financial advisors, and stock exchanges. It is also responsible for well-functioning financial markets, sound conduct, and investor education.

MAS also works with the financial industry to promote Singapore as a dynamic international financial centre. It facilitates the development of infrastructure, adoption of technology, and upgrading of skills in the financial industry.

Join us now, if you have a genuine interest in making an impact to help shape Singapore\xe2\x80\x99s economic and financial landscape. [What you will be working on] MAS\xe2\x80\x99 IT Department is looking for an experienced individual with a strong programme management office (PMO) background to join our Singapore Central Real-time Integrated Payments and Securities (SCRIPS) settlement system Programme. The SCRIPS Programme is large-scale multi-year transformation initiative to modernise the MEPS+ system. You will be part of the PMO team responsible to manage and track the programme delivery portfolio and to provide PMO support to the SCRIPS PMO team. The PMO Lead is responsible to ensure quality delivery through planning, communication, coordination, reporting and closure activities. He or She will drive project management governance and manage processes, track programme financials, drive changes to documentation, and drive change control governance and process:

• Monitor the progress on the various delivery tracks across the Programme working closely with respective Delivery Managers to collect project status reports, consolidate into weekly programme status reports to the Programme Manager/Programme Director
• Track the delivery of the Programme in compliance with pre-established plans, deadlines, deliverables and resources throughout the project process
• Maintain the Programme plan accurate, updated, reflective of authorised project changes as defined in the change management plan
• Track and report Programme level risks, issues and dependencies and conduct briefings/status updates and escalation of issues/risks/dependencies
• Assists in the preparation of comprehensive reports and dashboards for presentation to senior management and tracking of relevant performance metrics including project financials, capital expenditures, budget projection and payment invoices
• Prepare communication material for key stakeholders (e.g. Board, Programme Steering Committee (PSC), etc.)
• Work closely with third-party vendors to track and review progress of key delivery and payment milestones ensuring service levels are met within the contractual agreement
• Facilitate and co-ordinate review and sign off processes with internal MAS teams
• Perform tasks assigned by the SCRIPS Programme Manager/Programme Director
• Develop comprehensive work plan with cross-functional teams and provide guidance to team members

You will be working in a fast-paced environment that would require the ability to manage multiple priorities and needs of stakeholders, as well as the agility to respond to changes and developments. [What we are looking for]

• More than 7 years of \xe2\x80\x98hands-on\xe2\x80\x99 experience with ITSM process executions in a large enterprise preferably in banking/financial environment
• More than 7 years of experience with service delivery and program management for a large firm with complex technologies
• Comfortable with driving major Incidents in a mission-critical environment
• Experience with ServiceNow platform on managing incident, problem, change and service requests
• Hands-on experience in ITSM or knowledge of ITIL standards are mandatory
• Must be organised, able to work with minimal supervision, flexible to work on different initiatives in a rapidly changing environment
• Comfortable in influencing stakeholders at different level including senior executives
• Good understanding of ITSM support activities related to infrastructure, cyber security and financial applications
• Able to work both independently and as part of a team
• Ability handle pressure, multi-tasking and focused on meeting SLAs/deadlines
• Exceptional command over written and verbal communication

This is a contract until Dec 2023. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting. As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.