Job Description

Job Duties and Responsibilities:

• Plan and execute various online campaigns, activities, and promotions to drive sales

• Online portal maintenance including but not limited to items daily maintenance, stock management, campaign execution

• Ensure functionality on a daily basis by doing website checks

• Prepare and create product listing on online platform.

• End to end order processing for all online orders from confirmation of orders to fulfilment.

• Report and analyse Ecommerce KPIs (sales, conversion rate, traffic etc) and activities.

• Analyse past performance of collections, categories and campaigns to improve marketing effectiveness and ROI

• Identifying and evaluating new marketing opportunities to increase direct internet traffic as well as monitoring the online presence as well as online marketing activities of immediate competitors

• Establish and maintain strong relationships with internal departments as well as external business partners and service providers that support online business.

• Customer service management for online order enquires.

• Submit weekly sales reports
  

• Diploma/Degree In Business, Marketing or other relevant fields

• Minimum of 3 years of relevant work experience and at least 1-2 years of experience in handling E-commerce platforms, such as Shopify and Big Commerce.

• Experience with practices and techniques related to web merchandising or online retailing.

• Sound knowledge of website management and Ecommerce usability

• Proficient with Microsoft office Applications

• Have a sense of urgency to work independently, self-discipline with minimum supervision required.

• Good interpersonal communication skills

• Meticulous with strong attention to detail

• Possess positive working attitude and able to multi-task