Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

• Client/Stakeholder Management

• Deliver excellent customer service to meet on-site client\xe2\x80\x99s expectations.
• Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels.
• Monitor procedures to ensure client\xe2\x80\x99s expectations are conveyed and worked upon.

• Risk Management

• Assist in the implementation and management of a risk management program.
• Support the implementation and monitoring of disaster recovering and business continuity plans.
• Follow established escalation procedures and incident reporting procedures.
• Adhere to JLL\xe2\x80\x99s business conduct by ensuring compliance with the firm\xe2\x80\x99s guidelines, procedures and strategies.

• Site Operations Management

• Implement Industry Best Practice operations, in accordance with OpsAIDE standards and processes.
• Ensure planned preventative maintenance is performed to site\xe2\x80\x99s requirement, and any corrective maintenance is performed on a timely manner.
• Seek ways to improve operational standards and cost effectiveness.
• 24/7 emergency call support and site attendance is required.
• Implement preventative and corrective maintenance programs.
• Implement Housekeeping, Pest control and Waste Management programs.
• Provide training of the critical environment management system and processes to the relevant subcontractor and to ensure that every personnel of the subcontractor has completed the training before doing any work relating to the property.
• Conduct all asset management, maintenance and repairs so that the value of warranties is protected.
• Maintain Asset databased (Asset inventory Register and system documentation) and assist in Asset lifecycle planning.
• Single point of contact for on-site critical monitoring systems and provide continuous supervision.
• Coordinate annual shutdowns, IAQ tests, Regulatory compliance, alterations, Additions, improvements, Operational checks and Facility inspections.
• Responsible for site reporting such as incidents, maintenance activities, faults, energy & waste management etc.
• Achieve Key Performance Indicators and Service Level Agreement targets.

• Health & Safety Management

• Implement and manage safety procedures to ensure the provision of a safe working environment.
• Ensure compliance with statutory regulations on fire, health and safety standards.

• Procurement & Vendor Management

• Manage multiple vendors using hard and soft skills to deliver services on time and within budget.
• Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as JLL\xe2\x80\x99s procurement best practices.
• Maintenance and Corrective activities to be managed using Corrigo and JDE.

• Contracts Management

• Ensure that all contracts are professionally delivered at the right cost and in line with the JLL Code of Ethics.
• Monitor expiry of contracts and initiate re-procurement if needed.
• Continually assess contracts to ensure best value delivered to the client.

• Finance Management

• Ensure that the site\xe2\x80\x99s financial operations are meeting targets and control requirements.
• Assist and monitor financial processes to ensure account payable procedures are followed at all times.

Required Qualifications & Experience

• Min. 4 years of experience in facilities, property management, hospitality or related field.
• Experience of working in the tech industry preferred.
• Knowledge of local health and occupational safety requirements.
• Knowledge of vendor management for specialized services.
• An understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, BMS system, Lighting system, Access control, CCTV system, Fabric services, Mechanical & Electrical system, etc).
• Proven capacity to understand and interpret commercial contracts.
• Strong budget management and financial analysis skills.
• Ease of interaction with a wide range and wide level of client staff.
• Ability to manage conflict and balance between client and firm requirements.
• Has a customer-oriented attitude.
• Demonstrates proactive & professional approach to customer service.
• Excellent planning & organizational skills to prioritize work and meet tight deadlines.
• Proven ability to manage multiple and complex operational matters daily.
• Capacity to deal with ambiguity and solve complex problems effectively.
• Analytical, proven ability to solve problems using a quantitative approach.
• Proven ability to employ holistic approaches and looks at long term solutions.

Location:

On-site \xe2\x80\x93Singapore

If this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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Jones Lang LaSalle