Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Duties & responsibilities

Client/Stakeholder Management

Establish/ strengthen credible, strategic, and collaborative relationships with client leaders in each site

Ensure KPIs targets for each site are met whilst demonstrating a proactive approach to improving scores

Maintain high collaboration within site teams and client\xe2\x80\x99s cross functional teams

People Management

Provide leadership to FM teams in the designated site

Mentor & enable training & development of team members

Responsible for recruiting, on-boarding, evaluation on staff performance and development plan.

Promote Initiative/Idea sharing across the sites and create opportunities for wider collaboration in the account and company

Procurement & Vendor Management

Ensure that all contracts are implemented with excellence at sites and performance managed working closely with site and regional account teams

Implement sourcing strategies in alignment with client\xe2\x80\x99s procurement policies

Deliver services as defined in the relevant Schedules of the Master Agreement ensuring the implementation and compliance with Best Practice procedures

On time and successful completion of all audits (internal, client, external).

Adhere to client and JLL\xe2\x80\x99s code of business ethics.

Finance Management

Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner

Ensure prompt and accurate management of purchase orders in systems

Ensure that all JLL and client financial deliverables are met

Cost savings tracking and deliver the required OPEX savings for each site

Health & Safety Management

Ensure that IFM service are delivered in compliance with sites all JLL, Client and local government requirements

Foster a \xe2\x80\x98safety first\xe2\x80\x99 environment

Site Operations Management

Recommend continuous quality improvement practices and implement best practice operations

Conduct site inspections and assessments to ensure all sites procedures and performance measures are always maintained

Provide and maintain proper trackers for operation and reporting

Put up communication/ announcement through email or notice

Initiate, facilitate and monitor on sustainability program in the office

Lead team to support IQVIA\'s project and minor move/add/change project

Risk Management

Assist in the implementation and management of property risk management program

Support the implementation and monitoring of disaster recovering and business continuity plans

Ensure escalation procedures and incident reporting procedures are implemented and in place

Adhere to Jones Lang LaSalle\xe2\x80\x99s business conduct by ensuring compliance with the firm\xe2\x80\x99s guidelines, procedures, and strategies

Reports

Provide necessary facilities reports (include financial, budgeting, operational, incident, etc.)

Attend facilities meeting and provide update promptly

Performance objectives

Achieve Key Performance Indicators and Service Level Agreement targets for reception and support these targets for the facilities management team

Key skills

Experience in facilities, property management, hospitality, or related field preferred

Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous

Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)

Project Management

Must present a professional and friendly corporate image to clients

Ability to interact well within a team

Ability to learn new systems quickly

Ability to confidently interact with all levels of the organization from CEO to cleaning contractors

Self-motivated

Employee specification

Problem-solving skills \xe2\x80\x93 capacity to deal with ambiguity and solve complex problems effectively

Ability to effectively deal with stressful situations

Able to work independently

Self-motivated; confident & energetic

Flexible \xe2\x80\x93 able to adapt to rapidly changing situations

Goal-oriented \xe2\x80\x93 able to focus on meeting all performance targets

Strong communicator \xe2\x80\x93 good presentation skills and possesses strong verbal & written communication skills (English); also an active listener

Exhibits honesty & trustworthiness

Location:

On-site \xe2\x80\x93Singapore

If this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500\xc2\xae company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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Jones Lang LaSalle