Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Assistant Facilities Manager

Work Dynamics - Integrated Facilities Management



MAJOR RESPONSIBILITIES

People Management

Manage and coach team



Develop and sustain a high-quality well motivated team



Ensure high staff morale, trust and work ethics



Build and maintain an environment that supports teamwork, co-operation and performance excellence within team



Mentor and enable Training & Development of team members



Client/Stakeholder Management

Proactively engage stakeholders to ensure that on site client's expectations are met



Build and develop effective client / stakeholder relationships across multiple levels of the organisation



On-site key point of contact for Facilities in the client's premises



Procurement & Vendor Management

Ensure vendors are well-managed, delivering services on time and within budget



Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice



Contracts Management

Manage all contracts to ensure that they are professionally delivered at the right costs



Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed



Ensure contracts are continually assessed to deliver best value to the client



Finance Management

Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics



Ensure financial processes are followed at all times



Health & Safety Management

Ensure the provision of a safe working environment



Ensure compliance with statutory regulations on fire, health and safety standards



Assess site safety hazard and ensure work activities are carried out safely.



Site Operations Management

Recommend and implement Industry Best Practice operations



Implement building procedures and performance measures and ensure they are maintained at all times



Ensure all Critical Environment (CEM) requirements are met



Review existing operations regularly to reduce costs and improve operational standards



24/7 emergency call support and site attendance is required



Risk Management

Ensure a risk management program is implemented and maintained



Ensure escalation procedures and incident reporting procedures are implemented and in place



Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle's business conduct



Achieve Key Performance Indicators and Service Level Agreement targets



Preparation of monthly, quarterly reports to present to client



Any other duties assigned by supervisor



Ideal Experience

Min. Bachelor's degree in facilities management, building or other engineering field with 5 years experience in semiconductor / manufacturing environment



Knowledge of local occupational health and safety requirements



Knowledge of critical facilities



Knowledge of vendor management for specialized services



Has an understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)



Proven capacity to understand and interpret commercial contracts



Strong budget management and financial analysis skills



Experience in cleanroom operations



Critical Competencies for Success

Client Focus & Relationship Management

Demonstrates proactive & professional approach to customer service and stakeholder engagement



Ability to interact with a wide range of client staff, including senior levels



Ability to manage conflict and balance between client and firm requirements



Has a customer service oriented attitude



Team Leadership

Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels



Project Management & Organizational Skills

Excellent planning & organizational skills to prioritize work and meet tight deadlines



Proven ability to manage multiple and complex operational matters on a daily basis



Problem Solving & Strategic Thinking

Capacity to deal with ambiguity and solve complex problems effectively



Analytical, proven ability to solve problems using a quantitative approach



Proven ability to employ holistic approaches and looks at long term solutions



Other Personal Characteristics

Strong communicator - Good presentation skills and possesses strong verbal & written communication skills (English & local language), also an active listener



Passion for quality - has an eye for detail to make sure the best delivery of services



Self-motivated; confident & energetic



Ability to effectively deal with stressful situations



Flexible - able to adapt to rapidly changing situations



Strongly goal-oriented - able to focus on meeting all performance targets



Is a team player - able to cooperate and work well with others to meet targets



Proven ability to initiate and follow through with improvement initiatives



Exhibits honesty & trustworthiness



Open to new ideas & willing to challenge status quo



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.