What the role is:The Judiciary - comprising the Supreme Court, State Courts and Family Justice Courts - is one of the three constitutional pillars of government in Singapore. Known collectively as SG Courts, we are integrated and coordinated to serve as one judiciary. As an organ of state, the Judiciary\'s function is to independently administer justice. Headed by the Chief Justice, we are a forward-looking, innovative and trusted judiciary. Built on judicial professionalism and transparency, we maintain the highest standards of integrity in safeguarding our community. We pledge to ensure equal and continuous access to justice, and we are committed to deliver justice that is fair and impartial. A career in SG Courts will enable you to help us achieve the Judiciary\'s vision of inspiring public trust and confidence in providing an effective and accessible justice system in an outward-facing, court user-centric Judiciary. We welcome you to join our team as: ASSISTANT MANAGER / MANAGER FAMILY DISPUTE RESOLUTION DIVISION The successful candidate will work with a team of judges and court administrators in the implementation and management of alternative dispute resolution services as well as related services and/or programmes in the Family Justice Courts. The candidate will work with multi-disciplinary teams internally as well as liaise with external agencies such as the Ministry of Social and Family Development (MSF).What you will be working on:The key responsibilities / duties for this position are: \xe2\x80\xa2 Provide administrative support to Judicial Officers and/or Mediators \xe2\x80\xa2 Provide end-to-end administrative support for cases that come through Registry (including processing court documents before and after each hearing and updating hearing outcomes) \xe2\x80\xa2 Coordinate and work with internal and external multi-disciplinary experts from strategic partners and external agencies such as the MSF in the holistic management of cases \xe2\x80\xa2 Provide customer service at the Registry in a timely, efficient and professional manner and co-ordinate efforts of the different sections to facilitate a seamless delivery of quality service to the court users \xe2\x80\xa2 Monitor incoming correspondence and draft replies or route them to respective Judicial Officers / departments for follow up \xe2\x80\xa2 Update and maintain documents, databases and systems accurately and expeditiously \xe2\x80\xa2 Handle day-to-day system requests and enquiries from government agencies/court users/members of the public \xe2\x80\xa2 Perform the full range of secretarial functions and any other administrative duties assigned \xe2\x80\xa2 Provide suggestions to improve existing workflows as well as to update SOPs within a specific Registry area of work \xe2\x80\xa2 Participate in divisional, cross-divisional and whole of judiciary projects, involving digitalisation and transformationWhat we are looking for:
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