Assistant Manager, Housekeeping

Singapore, Singapore

Job Description


Assistant Manager, Housekeeping You will lead the housekeeping operations in our Serviced Residence and create a pleasant and lasting atmosphere that enables residents\xe2\x80\x99 satisfaction and provide them with a sense of home away from home. You will work together with Guest Service, Engineering and Security Departments and report directly to the Residence Manager.

Responsibilities You will:

  • Manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground
  • Review and implement the standard operating procedures (SOPs) and corporate standard and guidelines, ensuring that the department adheres to them
  • Comply and maintain service and product audit by Global Operations
  • Ensure employees receive skills upgrading, organise on-the-job training for employees and evaluate their effectiveness
  • Evaluate employee performance and work with the Human Resource Team to provide staffing recommendations
  • Promote teamwork and quality service within the team and coordination with the other departments
  • Manage the expenses of the department and prepare the annual departmental operating budget and finance
  • Oversee inventory control of the department and ensure all employees have the proper supplies and equipment to carry out their job responsibilities
  • Manage horticultural, pest control and waste management activities in the service apartment
  • Review and follow up on residents\xe2\x80\x99 feedback and satisfaction scores to improve quality and standards
  • Suggest innovative methods to mitigate issues and improve residents\xe2\x80\x99 experiences
  • Assume other responsibilities as designated by the Residence Manager

Job Requirements You have:
  • At least 8 years of experience in Housekeeping, with at least 3 years in a managerial capacity
  • Attained at least a Degree or Diploma in Hospitality, Hotel Management or other relevant fields
  • Experience in a hotel or service residence environment will be advantageous
  • Knowledge of change management and the ability to discover operational efficiencies
  • Service-oriented, attention to details and observant
  • Management and supervisory skills

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Job Detail

  • Job Id
    JD1336625
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned