Job Description

• Completely understand and maintain all policies, procedures, standards, specifications, guidelines and training programmes
• Assist manager to ensure smooth day-to-day operation.
• Achieve company objectives in sales, service, quality, appearance and sanitation of the establishment through the training of employee\'s whist maintaining a positive and productive working environment
• Ensure all equipment\'s is kept clean and in excellent working conditions through personal inspections and by following maintenance programme.
• Oversee and ensure that company policies on employment performance appraisals are followed and completed on a timely basis.
• Address guest issues during service according to company procedure, and report to the Manager/General Manager.
• Understanding of health and safety requirements and managing employee behavior in accordance with the regulations.
• Manpower planning and conduct daily shift briefing.
• Manage stock control and inventory.
• Detailed knowledge of the full bar menu, and able to give comprehensive descriptions of all products.
• A detailed understanding of the wine and spirit list
• Ensure that the selection process for applicants is compliant with company procedures.
• Responsible for on boarding, training and integration of new starters
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company policy and any finance related matters.
• Comply and implement all health and safety requirements.
• To maintain Order of Service standards and check all table settings and food condiments are followed.
• To carry out all tasks in a reasonable time frame to ensure the smooth running of the areas
• Develop & Conduct training plan and identify area of improvement.
• Coordinate needs and requirements with Housekeeping, IT, Front Desk, Culinary, Stewarding, Facilities and Procurement.
• Responsible for the management of all aspects of food & beverage functions in In-Room Dining in accordance to the F&B and hotel standards.
• Directing, implementing and maintaining a service & leadership philosophy which serves a guide to respective staff.
• Able to multi-task and work under pressure in a fast-paced environment
• Team player and contributes to ensure the smooth operations in the In Room Dining Department
• Willing to work on a rotating schedule.

JOB REQUIREMENTS

• Minimum 3 years\' experience in an integrated resort, restaurant group, private club or luxury hotel chain.
• Possess a comprehensive set of F&B service and operations skills and a focus on VIP customer service.
• Enjoys problem solving and can think outside-the-box in difficult situations.
• Team oriented approach to management with a mindset of open communications.
• Capable of building and managing relationships with multiple departments as well as key customers.
• Administration knowledge of F&B operations and Quality management, proficient in Microsoft Office programs.
• Have a well-groomed, professional appearance.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Advertised: 24 Jul 2023 Singapore Standard Time
Applications close:

Marina Bay Sands