Assistant Manager (jr4346) Alexandra Hospital
Singapore, Singapore
Job Description
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Manages the operation and systems, as well as reviews and improvements of the functional units in OSS-General Services:
- Security Operation
- Ensure the clear administration of policy
- Management of service vendors performance in terms of maintenance, breakdown response and cost of service of the key systems ( Card access, CCTV, Carpark, walkie talkie)
- Proper maintenance of the overall master key and process of key issuance, audit and changes.
- Review the various Code Black, feedback, Ehor cases raised and recommend improvement and changes where necessary.
- Work closely with Queenstown NPC for the investigation and review of cases reported from AH, and takes necessary and relevant actions to help the hospital in reducing them.
- Conduct of regular dialogue session with staff
- Mail services
- Ensure service availability for courier, franking, receiving and sending of mails and sorting services.
- Work with departments to ensure smooth mail/document movement in/out and within hospital and departments.
- Manages the mailboxes issuances and updating of users
- Telecommunication
- Ensure the clear administration of the Handphone and Handphone Allowance policy.
- Manage the department handphones issued to support operational needs
- Supports the management need for Blackberry services.
- Management of the service vendor \xe2\x80\x98s performance in terms of maintenance performance and timely response
- Coordinate with telco operators to ensure prompt support for hospital telco needs (handphone, line services etc)
- Review and manage the telco resources to meet hospitals current and future development needs (extension numbers, ISDN trunk etc)
- Work with departments to review operational need and support (e.g call centre, PRD, clinics, wards etc)
- A/V Services
- Oversee AV project delivery, operate AV equipment as needed, and ensure on-time completion.
- Responsible for coordinating resources and the budget.
- Prepare room audits to verify that equipment runs at the optimum level
- Provide operation reports and project updates as requested.
- Mortuary Service
- Oversees the Mortuary office and the body/parts storage facilities.
- Ensure the availability of Death Registration Service
- Liaison with relevant ministry in establishing process and controls at Mortuary (e.g RBD, NEA, MOH)
- Ensure the policy and procedures are documented and staff working or supporting the work are briefed and carry out their duties diligently and correctly.
- Review with authorities and Medical Affairs on any query or clarification on the CCOD / Death Certificates
- Amenities space and Licensing/Tenancy Management
- Oversees the lease and operation of the various tenants in AH
- Administration of lease contract
- Plan and conduct inspection of the tenant premise
- Review feedback and corrective actions
- Track and review arrears in payments
- Conduct tender for new tenants
- Photocopier
- Provide and support copier services for existing and new workplace
- Handles service feedback and review/improvement to the services.
- Review and propose new initiatives to improve the services.
- Ensure timely review of service/lease/licence contract terms and conditions and cost of services/contracts
- Work with the various functions to manage and review the feedback / incidents and ensure corrective action and necessary follow up on discipline or workflow update is done
- Handles Staff Development and discipline.
- Timely completion of assigned projects within approved budget amount.
- To review training plan of direct staff
- Maintenance of respective functional unit\xe2\x80\x99s SOPs and documentations.
- Basic degree from a recognized institution.
- Min. 2 years of relevant working experience
- Past experience in Healthcare industry is preferred
- Team player with good communication and interpersonal skills
- Able to multitask and work in a fast pace environment
- Analytical and with good communication skills (written & spoken).
- Be computer literate in Microsoft Word / Excel.
- Strong problem-solving skills
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Job Detail
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Job IdJD1295336
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned