Job Description

Job Purpose

The Institute of Policy Studies (IPS) is a policy research think-tank in the Lee Kuan Yew School of Public Policy, National University of Singapore. IPS is looking to hire one Assistant Manager (Project Management) for the Social Lab. The Assistant Manager will be required to liaise with Clients, Vendors and Free-lance interviewers to meet the required project\'s contractual obligations. This position will primarily be in support of the various projects where Social Lab is contracted to do data collection.

• Working with internal and external stakeholders which includes various ministries in Singapore to ensure project success.
• Monitoring and delivering various project-required reports and materials at required deadlines.
• Ensuring quality control of fieldwork operations and data collection.
• Management interviewers\' workload and performance which includes distributing the workload to the interviewers, coordinating their daily work, coaching as well as troubleshooting problems experienced by interviewers. Preparation of training materials, and conduct the training sessions, etc.
• Recruitment of interviewers and/or part-time staff to ensure sufficient staffing to meet project requirements and deadlines.
• Provide training for interviewers, part-time/full-time staff.
• Work with IT team to ensure accurate programming of the electronic questionnaires, user acceptance testing.
• Work with QC team to cross-check and ensure data consistency and accuracy across multiple variables and across different datasets; perform any other duties to ensure that cleaned and good quality datasets are delivered. Control and oversight of data verification and data cleaning processes.
• Developing, implementing and maintaining systems to control workflow.
• Managing project progress and liaising with administrative team to plan required resources to complete within timeframe and budget.
• Answer calls, enquiries, handle feedback and provide support for both public ( respondents) and members of the project team during and out of office hours if required.

Qualifications

• Minimum Degree holder, preferably with experience in projects commissioned by the public sector.
• Prior experience in managing, running or handling of projects is an advantage.
• Prior experience in training of full-time, part-time and free-lance staff.
• Strong planning and organisational skills, with the ability to keep to tight deadlines.
• Excellent leadership qualities and ability to motivate teams.
• Ability to prioritise workload and meet deadlines with attention to detail.
• Familiarity with IT systems and computer software, e.g., SPSS, MSExcel.
• Strong computer literacy - working knowledge of MS Office applications is a must.
• Experience with data collection, questionnaire design and/or statistical software (e.g., SPSS DimensionNet, web programming languages, advanced Excel, VBA) is an advantage.
• Experience in handling healthcare sector projects is an advantage.

To Apply

Please submit your cover letter and curriculum vitae via NUS Career Page.

Your cover letter/CV should include details such as your highest qualifications, last drawn salary, expected salary and reasons for leaving your last/current position. Please also state when you expect to be able to begin work, if this position is offered to you.

(We thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.)

Covid-19 Message

At NUS, the health and safety of our staff and students are one of our utmost priorities, and COVID-vaccination supports our commitment to ensure the safety of our community and to make NUS as safe and welcoming as possible. Many of our roles require a significant amount of physical interactions with students/staff/public members. Even for job roles that may be performed remotely, there will be instances where on-campus presence is required.

Taking into consideration the health and well-being of our staff and students and to better protect everyone in the campus, applicants are strongly encouraged to have themselves fully COVID-19 vaccinated to secure successful employment with NUS.

More Information

Location: Bukit Timah Campus

Organization: Lee Kuan Yew School of Public Policy

Department : Institute of Policy Studies

Employee Referral Eligible:

Job requisition ID : 18085

National University of Singapore