Job Description

What the role is:

Looking for a workplace with passion and commitment to empower and restore lives of the vulnerable population in Singapore? Join the Rehabilitation and Protection Group (RPG)! Description of Division: As part of the RPG family, Children-in Care (CIC) services safeguards the safety and well-being of children and young persons in Singapore. The science and art of our work remain very much firmly rooted on keeping children safe from harm, working in partnership with families and stakeholders.

What you will be working on:

Brief description of Job Scope: As an Officer, you will contribute to the department's initiatives in assisting the Authorised Adoption Agencies (AAA)s in navigating the landscape changes with the onset of the new Adoption of Children Act (ACA) 2022. As needed, you will support the team in planning for, reviewing and managing the Family Guidance Order (FGO) programme. You will be part of a team that administratively supports the team that engages the social service agencies (SSAs) who provide adoption and Pre-FGO services. You will also be involved in change management and engagement efforts through digitalisation of services. You will have to manage contracts; handle all administrative and financial matters for the department and work with IT systems to ensure appropriate data management for the adoption and FGO services. Responsibilities: Your duties include but will not be limited to the following: a) Implement and administer contracts with our partners in the social service sector. This includes staffing all necessary submissions and conducting presentations to ensure deliverables are in place and in a timely manner; b) Review and analyse data to support operational process and service delivery; c) Assist in organising and overseeing the corporate support functions for the Department. This includes managing budget and related matters; any corporate support and office administration matters d) Support all system related matters such as maintenance, enhancements and digitalisation processes.

What we are looking for:

Functional/Technical Competencies Tertiary qualifications Proficiency with finance or systems management will be an advantage Experience in digital transformation, service innovation, customer service journey work will be a further advantage Generic Competencies Strong analytical, writing, communication, problem solving skills with a deep passion to safeguard the welfare of children. Self- directed, forward thinking, adaptive to change and able to work in a fast-paced setting. Excellent time management skills, and an ability to influence change and work well with others. Able to work calmly in highly stressful situations and environment Ability to work well independently and in collaboration with people Be tenacious and resilient in handling difficult situations/people High level of emotional resilience Good people management, project management, strategic thinking and problem solving skills Basic knowledge of data analysis Ability to undertake both macro perspectives and in-depth analysis Demonstrate personal integrity and accountability

About Ministry Of Social And Family Development:

We are Professionals with Passion for People The Ministry of Social and Family Development (MSF) develops the heartware for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together. We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families. A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!

Ministry of Social and Family Development