Job Description

1. Manage restaurant environment, handle and schedule regular maintenance and upkeep of restaurant, such as pest control, servicing, etc2. Schedule staff roster to ensure good and sufficient allocation of manpower for service3. Ensure balanced allocation of duties and shift to staff, following regulated work hours and rest days4. Handle customer feedback calmly, professionally and efficiently at all times, resolving any disputes and recovering service effectively5. Stand-in and cover duties of any area requiring support6. Ability to work under demanding and strenuous situations7. To perform overtime whenever required8. To check and maintain outlet repair and maintenance duties9. Attend any necessary training in regards of the restaurant operations10. Ensure the outlet is run in an efficient manner and proper service is offered at all times11. Manage restaurant inventory levels, handling purchasing of necessary items when necessary12. Oversees overall day-to-day operations in the Dining Hall area, Pantry and Stewarding sections13. Ensure areas are well equipped, well prepared, clean and safe for operations, before and after each shift14. Ensure equipment, cutleries and crockeries are in good condition and in sufficient quantities for operations15. Keeping the management /Chef updated on any food delay, complaints and customers feedback16. Oversees overall operations in Private rooms, ensuring smooth flow of service17. Ensure all special requirements needed for service or food are prepared for and carried out for customers18. Resolve any reservation and cashiering issues19. Handle restaurant petty cash disbursements and reimbursements20. Any other ad-hoc duties assigned
Not Specified