Job Description

Assisting the Restaurant Manager in his duty Oversee the Implementation of standards as detailed in the departmental standards and procedures manual Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues Train colleagues to make sure they deliver with compliance and to the standards we expect Recommend or initiate any HR elated actions where neededGuest Experience Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs Aware of requirements in terms of food safety and hygiene standards and checks that these standards are implemented and maintained in all service and guest areas, and take any necessary corrective action Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfactionResponsible Business Manage outlet food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions Keep an eye on competitor activity / industry innovation. Review and work on menu design and concepts with Chef Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment Other ad-hoc duties - unexpected moments when we have to pull together to get a task doneWhat we need from you: Some college and/or advanced training in food and beverage management 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience
Not Specified