An F&B Assistant Manager oversees day-to-day food and beverage operations, ensuring quality, service, and profitability by managing staff, inventory, and finances, while resolving issues and implementing promotions to enhance customer satisfaction.
Key Responsibilities
Operations Management
:
Supervise the daily operations of dining rooms, banquet spaces, or F&B outlets to ensure smooth and efficient service.
Staff Supervision & Training
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Manage, train, and guide F&B staff, ensuring they adhere to service standards, hygiene rules, and operational procedures.
Financial Oversight
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Assist with managing budgets, tracking income and expenses, and preparing financial reports to ensure the F&B operations are profitable.
Inventory & Purchasing
:
Oversee stock requisition, collection, and replenishment, and assist with ordering and purchasing F&B products.
Guest Satisfaction
:
Ensure a high standard of service, address customer complaints promptly, and implement promotions to enhance guest experience.
Quality Control
:
Maintain high standards of appearance, cleanliness, and service quality in dining areas.
Compliance
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Ensure operations comply with established policies, quality standards, and legal/regulatory requirements.
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