Meet all customers\xe2\x80\x99 performance expectation and KPI
Ensure vendors are managed to ensure they keep high standards, address failures promptly, maintain service failure log
Attend the monthly business review and drive issues to resolution
Be well versed in warehouse best practices such as safety, security, dangerous goods handling, good distribution practices, medical device handling, record keeping, system updates or integration, continuous improvement, and process flow or value stream mapping
Responsible in managing allocation of manpower, use of consumables, and vendor payments
Provide guidance and insight to develop and improve data analytics to monitor and predict load for manpower allocation
Implementation of corporate system transition
Manage and control staff, address grievances, and measure performance KPI in collaboration with team leads for ground level staff
Requirements
\xef\xbb\xbfDiploma in Logistics and above
At least 10 years of relevant experience
Complete knowledge of Airfreight Operations and Procedures
Strong customer focus and operations management skills \xef\xbb\xbf
Interested candidates who wish to apply for the advertised position to send in your resume. EA License No.: 13C6305 Registration No.: R1985956 For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
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