Job Description

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today! What you’ll do

• Manage and lead global IT team in multiple locations
• Be the subject matter expert to the global IT system, infrastructure, and business application
• Enhance overall quality of IT services and deploy day-to-day tech projects
• Manage and develop key relationships with management, internal stakeholders and external vendors
• Determine operational objectives, plan and prioritize resources
• Identify delivery metrics and establish strategic business needs
• Responsible for managing budget to capture core business requirements
• Lead efforts to improve the global IT management efficiency and transparency, quality and cost to scale the growth of the company
• Measure, review, and evaluate processes and technological solutions to make informed business decisions
• Explore new technologies, be able to grasp latest industry and market trends

• Degree holder in Computer Science, Computer Engineering, Information Systems or related disciplines
• Minimum 10 years of solid IT experience, with at least 4 years as manager
• Expertise in data center and cloud environment management
• Familiar with corporate networking architecture and equipment, understanding of VPN and other networking technologies
• Expert knowledge of G-Suite applications, and experience with a wide range of systems (Zoom, Slack, Office 365, Oracle, AWS), on Mac/Windows/iOS/Android environments
• Good knowledge on ERP systems, cyber security threats, system development processes, IT general controls and infrastructure
• Strong in stakeholder and vendor management
• Proven experience in project management lifecycle is a plus
• Interest and ability to keep learning new technologies
• Good command in English; Mandarin or/and Cantonese is a plus
• Self-motivated and result-oriented, with excellent interpersonal communication and negotiation skills
• Excellent team management and coaching skills; Ability to manage remote teams effectively
• A start-up attitude and globally-minded – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude