Summary: This role is responsible for the maintenance of fibre network. He/She is required to work on site with equipment to troubleshoot and rectify network issues both independently and as a team. - Performing Field Duties - Troubleshooting and rectification of fibre issues. Perform in-depth trouble-shooting of faults with using OTDR, GPON meter and power meter/light source and rectify fibre faults, with direct customer interaction. - Replacement and Installation of cables and PVC trunking when required. - Performing Patching and Termination of Fibre cables - Track that all installation appointments and work orders are fulfilled and delivered on time - Ensure that all fault tickets are resolved timely and meet performance SLA on MTTR, availability and QoS. - Conduct joint on-site testing and verification tests with QP/RL and RSP personnel to determine root cause of fault and resolution. - Conduct on-site inspections of on-going works to ensure that contractors adhere to established work procedures such as end-to-end testing, installation standards and safety work processes. - Occasional night work to escort contractor or support service migration works. - Any other ad-hoc duties as per assigned by supervisors. Requirements - Knowledge of Fibre Optics - Class 3 driving license - Able to work on alternate Saturdays - Able to perform over-time work as and when required - Comfortable with working at height (when needed) - Standy 24/7, though call up - Good working attitude, teamwork and self-motivated We regret that only shortlisted candidates will be contacted. Lim Shen Chee (Reg No. R1660557) EA License No. 07C5771 Job Type: Full-time
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