Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Crafting experiences is what drives us at Tipsy Collective, we do so with carefully curated elements through Live Entertainment, Gourmet Food and Premium Drinks. More importantly, each concept has a convivial core and an element of fun.
Summary:
Responsible for elevating the guest experience and amplifying Tipsy Collective standards.
Communicate with all service team staff members if guests express the desire to order menu items.
Engage with guests in different areas throughout the day; areas include but are not limited to the beach game area, DJ dancing positions, host stand, and bottle presentations.
Create and enhance the VIP experience.
All duties and responsibilities are to be performed in accordance with all Tipsy Collective policies and procedures.
Job Duties:
Greet incoming guests in an upbeat and relaxed manner consistently
Execute bottle presentations with a high level of energy
Engage guests to play beach games in a designated games area
Dance during designated times on DJ booth platform
Communicate VIP arrivals and special needs to relevant team members
Pass any important guest info to Host team to input into CRM system
Menu knowledge of packages and offerings
Complete knowledge of venue floorplan and table numbers
Consistently deliver exceptional service to every guest while interacting and entertaining in a professional manner
Successfully communicate with management team
Job Requirements:
Ability to communicate in basic English with guests and co-workers. Additional languages are a plus.
Consistently maintain a well-groomed appearance, posture, and hygiene.
Make-up, hair, and all stylings should be in line with Tipsy Unicorn standards.
Maintain dialogue with all cultures and ethnicities while always upholding a warm and friendly persona.
Willing to work in a party atmosphere that can be loud and high energy.
Able to work on your feet for hours at a time.
Punctual and detail oriented.
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