Avp, Transformation And Workforce Management Analyst, Institutional Banking And Future Ready Technology, Technology And Operations
Singapore, Singapore
Job Description
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Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank\'s operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities (1) The Fundamentals - People & Performance (Joint KPIs) and Platform Value Map
- Extract and track outcome metrics and targets to the Platforms.
- Provide visibility using existing dashboards/reports.
- Use Analytics to show linkage between outcomes and drivers.
- Facilitate regular cadence to review outcome and driver metrics and GENE data insights and continuous improvements of platform outcomes.
- Tracking and managing the creation of persistent cross-functional teams (PCFTs) with end-to-end delivery capability. This enables teams to have known capacity & capability to simplify estimation and planning, and improved delivery predictability.
- Collaborate with teams, individuals & team leads in adoption of day-to-day transformation practices like JIRA board, Team-Temperature/Customer Satisfactory (CSAT) surveys and the application of agile principles.
- Guide stakeholders to adopt transformation initiatives like D4D (Design for Data); TACO (Technology Application Capabilities Optimisation); EPPR (Engineering Platform & Productivity Review).
- Work with platform leads and stakeholders to implement Data Driven Operating Model practices like Value Map, Outcome and Driver Hypothesis, Data Driven Decision Making.
- Support resource and workforce strategy through accurate reporting of headcount and also contribute strategic headcount planning.
- Bachelor\xe2\x80\x99s Degree in Computer Science, Engineering, Information Systems or equivalent the field.
- Understanding of Agile principles and methodologies eg. Scrum, Kanban etc.
- Scrum Master Certification or Agile Practitioner Certification will be beneficial.
- Strong skills in Microsoft Excel/ PowerPoint/ Word; Jira and Confluence Tools; Tableau.
- Skills in data collection, data preparation using Excel, Power BI etc.
- Skills in data visualization reports to make data understanding easier.
- Excellent verbal and written communication and good presentation skills.
- The ability to interact professionally with a diverse group, including executives, subject matter experts.
- Process positive attitudes and able to adapt to changes fast.
- Attention to details and highly organised and able to work under pressure in a time-critical environment.
- Ability to work independently and keep calm when under stress.
Primary Location: Singapore-DBS Asia Hub Job: COO Office/Business Mgt & Support Schedule: Regular Employee Status: Full-time : Job Posting: Mar 21, 2023, 4:42:44 AM
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Job Detail
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Job IdJD1301567
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned