Job Description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Deliver key strategies and proposition in accordance to Ecosystem and Marketplace roadmap Partnership management: Develop new or harness existing ecosystem partners to strengthen value proposition and achieve joint business outcomes.
• Leverage on data driven operating model (DDOM) to drive customer engagement strategies, lead the setup of control towers with clear definition of success metrics and focus on driving top funnel traffic and business outcomes.
• Develop and execute plans to meet all financial performance metrics and key outcomes on the value map for Ecosystem and Marketplace.
• Design and implement campaigns/experiments to drive awareness, increase marketplace footfall and drive origination for core banking products.
• Collaborate across DBS to ensure alignment of ecosystem strategies and develop initiatives with seamless customer journey and embed DBS banking services and products in an intuitive and invisible manner.
• Define business requirements for platform enhancements and participate in User Acceptance Testing (UAT) and Live Verification (LV) along with processes and documentation.
• Understand and assess market landscapes to identify gaps and seek out new business opportunities.

Requirements

• University degree with minimum 5 years of relevant working experience.
• Possesses good understanding of consumer banking business, products, and services.
• Self-motivated individual with strong sense of ownership and accountability.
• Possess excellent communication skills with a positive attitude.
• Ability to analyse business problems, identify key issues and come up with creative solutions.
• Adept at stakeholder management
• Passionate about delivering best-of-class capabilities, including producing seamless and superior customer experience and engagement.
• Have a strong customer-centric mindset and good understanding of customer journeys.
• Have an agile mindset to address ad-hoc issues and tasks that may arise.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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