Job Description

Description
The Cash Product Manager will be primarily responsible for driving the end-to-end digitalisation of Board Resolution for corporates, including standard Board Resolution for SMEs and customised Board Resolution for large corporates. The overall project scope covers solutioning for new customer onboarding, migration of existing customers, customer self-help maintenance on OCBC Velocity/Business Mobile, process redesign and structured data with Operations & Technology. He/she will work closely with Account Services, Agile Squads, Operations & Technology, Functional Specialists and Business Units, to drive the successful roll out of Digital Board Resolution. The Product Manager is also expected to replicate the model to the key overseas branches in the region.
This role will present a fulfilling opportunity for an individual who has a strong desire to innovate, motivate to drive market-first solutions and excel under complex challenges. Given the high priority and importance of Digital Board Resolution project, this position will provide good exposure to the senior management, and build a firm foundation for the individual to take on future roles within Global Transaction Banking.

Roles & Responsibilities

• Full oversight and management of Cash Accounts as a product, ensuring the processes are robust, simplify and sustainable in the long run
• Ideate innovative ways to enhance customer\'s account services journey with the bank through their corporate accounts, including digitisation of documents and simplifying signing mandate.
• Translate ideation to implementation framework and execute timely on project delivery in shaping the overall Accounts vision and roadmap
• Work with Business Units, Operations and Technology, Legal and Compliance to simplify account services journey, achieve cost efficiency and mitigate risks with improved user experience
• Oversee the build of the product and Go-to-market execution, including setting the relevant metrics to drive commercialisation and measure success
• Track effectiveness of various initiatives through use of data and engagement with Finance and Analytics.
• Stay updated on industry trends, regulatory changes and best practices related to account services.

• University graduate from a reputable university with 5-7 years working experience, preferably with some experience in account services for corporate banking clients
• Passionate in developing a career within Global Transaction Bank
• Good understanding of business/corporate setup and industry development
• Strong interpersonal and stakeholder engagement skills
• Strong communication skills, both verbal and written, with the ability to effectively communicate complex information to stakeholders
• Excellent analytical, problem-solving skills with demonstrated ability to draw insights from data and influence decisions
• Detail-oriented with strong organizational skills, ensuring accuracy and efficiency in account management
• Ability to work independently and as part of a team, collaborating with colleagues to meet client needs
• \xe2\x80\xa2 Self-driven and highly motivated individual

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