Bank Customer Service Call Centre
Singapore, Singapore
Job Description
The Opportunity
- This is an exciting opportunity for a Call Centre Associate to join their team
- This will start off as a 1 year contract
- Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
- Ensure accuracy and compliant for all customers\' requests
- Successfully cross-buy the Bank\'s products and services
- Adhere to professional standards of behavior & conduct in dealing with customers & fellow CSOs.
- Flexibility in work deployment when business needs arise
- Fluency in English with excellent communication skills.
- Open to rotational shifts (morning/afternoon) - 5 days work week
- Disciplined, mature and able to multi-task independently under pressure.
- Service-oriented with strong interest in developing a customer-focused career.
- Pleasant personality and able to work effectively in a team.
- Prior customer service experience (either frontend or backend)
- Prior call centre experience is an advantage but not a must
- Tech savvy
- Drop your resume and contact us to follow-up, or send your resume to amos.tan@adecco.com
- Email Topic: Apply Call Centre Associate
- Only shortlisted candidates will be contacted
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Job Detail
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Job IdJD1433913
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned