Banking Contact Centre Officer (tampines)
Singapore, Singapore
Job Description
The Opportunity:
- Permanent Role
- Billingual in English and Mandarin to speak to Chinese speaking customers
- Singaporeans Only
- Monitor and respond to incoming calls/emails/social media platform/written correspondences
- Coordinating with other bank employees to resolve customer inquiries and complaints.
- Updating and maintaining customer account information.
- Performing other administrative tasks such as filing, data entry, and correspondence.
- Ensuring compliance with all relevant banking regulations and guidelines.
- Billingual in English and Mandarin to speak to Chinese speaking customers
- Singaporeans Only
- Degree, banking call centre experience
- Proficiency in Microsoft Office Suite and other financial software programs
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Prepare an updated resume (including your current salary package with full breakdown such as base, incentives, annual wage supplement, reasons for leaving and executive summary etc.) and the expected package.
- Apply through this application or drop us an email at kelly.ong@adecco.com stating the job you are applying for. We'd love to hear from you!
- Only shortlisted applicants will be contacted.
Direct Line: 8416 5199
EA License No: 91C2918
Personnel Registration Number: R2199378
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Job Detail
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Job IdJD1486076
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned