Job Description

Job no: 498533
Work type: Full Time
Location: Marina Bay Sands
Categories: Front Of House

JOB SCOPE

• Maintain complete knowledge of all liquor brands, wine, beers, and non-alcoholic selections available in the lounge and bars.
• Develop interesting and balanced beverage menus and selections on a timely basis that are appropriate and responsive to the market.
• Taste wine or drinks regularly and express informed and constructive suggestions regarding beverage preparation and presentation.
• Develop promotional activities which generate increased revenue and stimulate increased activity and ensure all marketing materials are submitted to the Marina Bay Sands Marketing Department in the allocated timeframe.
• Control beverage costs (that are in-line with the department’s budgeted beverage cost percentage operating expenses inventory levels, payroll, etc. effectively.
• Ensure that all beverage operations support to the restaurant marketing efforts by providing outstanding service to VIP guests.
• Monitor direct report performance standards and hold all bar team members accountable for performance, with assistance from the General Manager.
• Assist the General Manager with developing financial and business operating plans and capital expenditures plans that are consistent with the overall strategic positioning of the property.
• Ensure enforcement of high standards of hygiene and sanitation throughout the bar areas, based on departmental hygiene target.
• Ensure all bar and bar storage repairs and maintenance tasks are carried out on a timely fashion, and follow ups are done routinely with Facilities.
• Maintain close liaison with all the departments to have a good understanding of other Departments’ operational flows.
• Recommend appointment, promotion and development of all team members based on exceptional performance and a key demonstrator of our OneMBS core values.
• Support the objectives of General Manager, for the Marina Bay Sands through diligent and proactive management of the outlet.
• Work with team members in service and beverage preparation to minimize wastage and increase productivity and efficiency. Review operating results with the team and identify opportunities to improve performance.
• Ensure all cashiering procedures are processed in compliance with accounting standards.
• Monitor and minimize wastage of consumables and maintain labor productivity ratios.
• Maintain prescribed profit margins.
• On daily basis, inspect and check for cleanliness, neatness of the bar environment ensuring compliance with standards of cleanliness and order.
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
• Respond to guest comments, requests, and complaints in a timely and professional manner. Take personal responsibility to resolve issues, and fully communicate with the General Manager.
• Assist the General Manager in all Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.
• Work with Team Members to formulate new ideas that would have a positive impact on the Team Members Experience and for continued growth and improvement of the team.
• Responsible for maintaining and coordinating reviews for the bar team, which includes discipline, Team Member awards, payroll, SRFs, etc. with the assistance of the General Manager.
• Responsible for coordinating training of all based on a specific training calendar with timelines and goals for the department for continuous team member development.
• Coordinate inventories and orders food and beverage products, supplies and equipment as needed.
• Be a key part of the daily pre-shift meetings and departmental meetings for full communication of the bar program, new menu items, item 86 and new developments, if required.

Job Requirements

• Certificate or Diploma in Restaurant/Bar Management or extensive F&B experience.
• A minimum of 5 years’ experience at a managerial level in a 5-star hotel or a deluxe restaurant.
• Strong knowledge in beverage and, their preparation and service.
• Able and willing to work rotating shifts
• Able to showcase enthusiasm and is results oriented.
• Able to instill confidence and excitement in Team Members
• Have a well-groomed, professional appearance based on the grooming standards of Marina Bay Sands.
• Able to perform under pressure.

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company. It is the Company’s preference to hire individuals who are fully vaccinated. If you are not fully vaccinated but have:

• Begun the vaccination process and are awaiting the 2nd/3rd vaccination appointment, or are within the 14 day period prior to being classified as fully vaccinated; or
• Are certified to be medically ineligible for vaccination against COVID-19 by a medical professional;

Please present proof of the above. Your understanding and support is much appreciated. Advertised: 22 Jul 2022 Singapore Standard Time
Applications close: