Job Description

Responsibilities

• Meet and exceed allocated sales targets by engaging with customers through different channels, determining the specific needs of the prospect, promoting company's freight forwarding service and digital platform to develop and acquire new business opportunities.
• Handle all customers' enquiries related to on-boarding and sales operation process as well as managing customer relationship to deliver high level of customer satisfaction
• Driving sales
• Offer shipping solutions and promote digital platform value proposition to customers based on their needs and capabilities.
• Handle customer quotation request; negotiate prices and terms with customers
• Follow up with customers to convert quote enquiry to actual shipment booking
• Identify sales leads to develop new business opportunity.
• Up-selling and cross-selling existing customers to generate more sales
• Customer on-boarding process
• Act as customer on-boarding contact window to introduce and educate company digital platform and services to new customers
• Support customer end-to-end implementation including resolving customer technical problems or enquiries.
• Lead the collaboration among internal departments to ensure that each piece of the on-boarding journey of customer is smooth.
• Account management
• Own and manage customer relationships from the point of sale through successful implementation.
• Engaging with customers and creating a positive relationship with them

Requirements

• Bachelor's degree in Business Administration, Transportation, Logistics, Supply Chain Management or a related field preferred
• At least 5 years' selling experience in international freight forwarding industry
• Successful track record in B2B sales and negotiation
• Excellent verbal and written communication skills
• Strong customer service and problem solving skill
• In-depth knowledge of ocean freight forwarding market and operation
• Multi-tasking and cross functional collaboration capability
• Highly self-motivated and driven
• Proficient in Microsoft Words, Excel and Presentation

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref10(at)trustrecruit.com.sg or please click on "Apply Now" and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Additional Information

Career Level

Manager

Qualification

Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree

Years of Experience

5 years

Job Type

Full-Time

Job Specializations

,

Company Overview

Trust Recruit is Singapore's leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.

At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.

Additional Company Information

Registration No.

201935022Z

EA No.

19C9950

Company Size

1 - 50 Employees

Average Processing Time

5 days

Industry

Human Resources Management / Consulting

Specific Location

Pasir Panjang