Job Description

• Industry/ Organization Type: Oil & Chemical Industry
• Position Title: Sales Support Executive / Sales and Customer Service Support Executive
• Working Location: Boon Lay (Return MRT Transfers Provided)
• Working Hours: Mon - Fri (8 am - 5:30 pm)
• Salary: Basic up to $3,500 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Review and understand sales quotations, terms and conditions of sales offer and pricing for each client.
• Interpret client-specific invoicing needs, particularly for electronic procurement systems, and ensure compliance with purchasing cycles and billing formats.
• Conduct quality checks on invoice calculations and accompanying documentation before issuance.
• Track unbilled work and manage project status for timely and accurate billing.
• Perform quarterly audits on accounts with complicated invoicing requirements to maintain billing integrity.
• Recommend and apply current technology to streamline billing systems for improved efficiency and accuracy.
• Facilitate order processing, respond to customer inquiries, and resolve complaints, maintaining high standards of customer service.
• Collaborate with colleagues across different departments to guarantee effective service delivery.
• Stay informed and continuously learn about products and services to enhance sales support and customer advisement.
• Support Sales in gathering and collating market intelligence and customer feedback.
• Prepare and deliver performance reports and other administrative documentation as required.

APPLY NOW!!!

• Degree / Diploma in Customer Service, Sales and Marketing, Supply Chains, or Engineering.
• IT savvy in MS Office and IOT.
• Mature and have a minimum of 3 years of experience in a highly dynamic customer service environment.
• Successful applicants will undergo intensive on-the-job training and could expect a stable and rewarding career with the Company.

*If you face technical issues when submitting your resume, please email your resume to . Please indicate #65893 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it\'s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus