Job Description

Job Scope

• Generate invoice.
• Verify accuracy of bills and obtain approval before sending out, especially on non-standard items, interest charges, arrears payment, failed Giro deduction.
• Ensure billings are done on time, to prevent backlogs and incurring bad debts that needs to be written off.
• Perform routine internal / manual / billing system compliance checks as well as on payment receivables using advanced excel formulas.
• Perform immediate corrective actions on billing errors through comms to the public.
• Oversee cases with arrears.
• Monitor payment and prepare bills for late payment interest and prepare report using data visualisation tools.
• Keep records of conversations with tenants for fees not collected within the stipulated timeframe.
• Call to hasten/ clarify on late payments.
• Prepare invoicing for ad hoc billing scenarios.
• Offset payment against individual invoices for accurate arrears tracking.
• Establish arrangements with banks on Giro payment reports, failed deduction etc.
• Ensure write off process is adhered to.
• Track arrears till closure according to guidelines established.

• Proficient in Microsoft Excel, Word, Powerpoint, Power BI.
• Good data analytic skill such as maintaining data, gathering data from primary and secondary sources, identifying, analyzing and interpreting trends from the data.
• Possess good Possess good verbal and written communication skills.
• Good team player and stakeholder management skills.
• Proactive in problem solving and adaptable in dealing with different situations.

• 12 months

• $2700 with 1 month completion bonus

• Monday to Thursday: 8.30 am to 6 pm
• Friday: 8:30 am to 5:30 pm

• MOM Geylang Bahru - 3 Geylang Bahru

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