ABOUT THE BRAND
Based in Saint-Imier in Switzerland since 1832, the watchmaking company Longines wields expertise steeped in tradition, elegance and performance. With generations of experience as official timekeeper of world championships, and as partner of international sports federations, Longines has built strong and long-lasting relationships in the world of sport over the years. Known for the elegance of its timepieces, Longines is a member of Swatch Group Ltd., the world's leading watch manufacturer. The Longines brand, with its winged hourglass emblem, is established in over 150 countries.
JOB DESCRIPTION
We are looking for Boutique Manager for Longines Brand to be fully responsible for the management and performance of the store.
Mission and Responsibilities:
Leading the team to achieve sales targets and operational objectives
Achieving sales target by identifying customers' need, recommending the right product and closing the sale
Provide support, Track sales target achievement, motivate team into towards achievement of the sales
Establish and maintain strong, effective relationships with the team and HQ departments
Oversee the stock level and combination of the store and ensure that it is according to guidelines and at optimum level
Lead team to meet compliance on processes and perform inventory check according to procedures
Allocate and manage manpower in the Team Duty Roster on monthly basis according to guidelines. Ensure that the store is adequately manned with sufficient manpower
Managed customer complaints and report to Management
Ensure that boutique is maintained in accordance to guidelines
Ensure that watches are merchandise in accordance to guidelines
Ensure that POSM are properly stored and all storage cabinets are well organised, clean and tidy
Ensure all sales and stock reports, customers service documents are accurately complied and filed
Ensure Daily Banking in of cash collected are done according to guidelines, report discrepancies immediately.
Complete Reports as of needed of the Boutique manager on Team attendance, leave and overtime
PREFERRED PROFILE
The ideal candidate will have Managerial experience in a retail environment leading a team to nurture and grow with Watch product knowledge, Sales and a strong sense for client satisfaction, luxury experience and etiquette.
PROFESSIONAL REQUIREMENTS
Minimum 3 years of Team management experience, preferably within the retail or luxury industry
Excellent customer relations management and networking skill
Excellent people management skill
LANGUAGES
English and a local language
CONTACT
Interested? Apply to us with your CV and expectations today.
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