Boutique Retail Host (reputable Luxury Store)

Singapore, Singapore

Job Description


The Opportunity:

  • Work location: Central
  • Work hours: 5 days a week
  • Up to SGD4,000 - SGD5,000
  • Career progression
Adecco is partnering with a prestigious Swiss luxury brand known for innovation. They are seeking an experienced boutique retail host to join their dynamic team, renowned as an industry leader committed to excellence.Responsibilities:A. Customer Service
  • Manage boutique phone calls and emails, ensuring prompt and efficient responses.
  • Screen and redirect calls, assign emails to the appropriate Sales Associates, and handle in-person customer interactions.
B. Customer Experience
  • Provide excellent customer service by welcoming and assisting customers.
  • Connect customers with retail staff based on scheduled appointments, manage arrival and departure procedures, and maintain the boutique\'s front area.
C. Administrative
  • Act as the key contact for client appointments.
  • Handle calendar updates, and meeting scheduling, and assist in roster planning.
  • Monitor and report daily boutique traffic data, ensuring accurate CRM data capture.
  • Track and manage the inventory of welcome materials, notifying relevant personnel of replenishment needs.
Requirements:
  • Min. 1 year of customer-facing / handling experience.
  • Strong communication skills in spoken English.
  • Customer service drive with outstanding communication and active listening skills
  • Possess a passion/interest in luxury retail or fashion
  • Able to work on retail hours, rotating weekend and public holidays
  • Candidates with experience in airline, hospitality or luxury retail are an advantage
Next Step :
  • Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
  • Apply through this application or send your resume to lorwene.guzman@adecco.com in MS Word Copy. We\'d love to hear from you!
  • We regret that only shortlisted candidates will be notified.
Lorwene Guzman
Direct Line: 9232 2793
EA License No: 91C2918
Personnel Registration Number: R1104194

Adecco

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Job Detail

  • Job Id
    JD1448129
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned