Job Description

BROKER ASSISTANT
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience - recognized as one of BEST among BPO companies worldwide.
WHAT IS A BROKER ASSISTANT
Our awesome client, a leading mortgage brokers company based in Australia is looking for a Broker Assistant to be part of their team.
This is a permanent role to join a high performing, supportive and close-knit team.
WHAT WILL BE YOUR MAIN RESPONSIBILITIES
Reporting to the director, responsibilities include:
Administer loan applications from the application submission stage through to settlement, including:
Complete fact-find with client where required
Collate required supporting documents for the loan application
Perform pricing requests, serviceability calculations, funds to complete calculations, stamp duty calculations, LMI calculations
Order valuations and follow up to get valuation report
Complete and prepare compliance documents as part of the application processing under the National Consumer Credit Protection Act 2009
Prepare the Proposed Loan Structure for clients and for the lenders
Process the loan application on the on-line tools
Follow up on submitted loan applications until formal approval
Prepare loan mortgage documents & signing with clients
Ensure settlement is completed on time per the client's contractual obligation
Post settlement client management
Liaising with clients, lenders, solicitors, accountants, valuers, builders, and other appropriate third parties
Maintaining and developing relationships in a professional manner with all stakeholders
Manage call and email communication on-time and effectively
Identify opportunities for increased efficiency and productivity
Deliver the highest level of client service
Ensure all business processes and procedures are undertaken in accordance with policies
WHAT ARE WE LOOKING FOR
Previous experience in a mortgage broker administration position managing end-to-end loan processing for 2+ years is desirable
Experience with processing for both residential and commercial applications is highly desirable
Experience with loan application processing of residential and consumer lending is essential:
Home loans - OFI Refinances
Internal refinance (top up/increase/cash out)
Variations - Security swap
Land & construction with progress claim management
SMSF - Asset & equipment finance
Full understanding of latest NCCP compliance requirements and how to manage loan applications accordingly through the life cycle of lending
High attention to detail & accuracy of data input
Strong inter-personal skills with proven ability to build and maintain good relationships with stakeholders
Strong numeracy skills
A professional can-do approach and be presentable at all times
BROKER ASSISTANT
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience - recognized as one of BEST among BPO co