Job Description

We are looking for a Business Analyst to support the Life Product Implementation team in multiple projects, such as new product launches, product enhancements, fund launches, and day-2 build. You will support the Scrum Master with key responsibilities to identify business needs, define solutions, support User Acceptance Testing, and ensure that the delivered solutions meet the business outcome.Job Scope

• Define and control project scope.
• Lead and document user requirement gathering for system development, ensuring that the end-to-end processes are adequately and accurately documented.
• Work with the architects and technical teams to design solutions that meet the project scope and support the expected business outcome.
• Review and ensure that operational processes are aligned with key stakeholders and meet the relevant governance and control standards.
• Work with the key stakeholders to create test scenarios and test plan.
• Plan and conduct system testing, results verification prior and after releasing the systems to the business users for production releases.
• Liaise with cross-functional or regional representatives to support smooth running of the projects. Escalate challenges and risks to the Scrum Master.
• Facilitate the communication between IT and business users to ensure all have a clear and complete understanding of the solutions.
• Prepare training documentation for new systems for distributors/customer training, where applicable.
• Support any other ad-hoc department tasks as assigned by the Head of Life Product Implementation.

Job Qualifications

• Degree in Business, Finance, IT, or other related disciplines.
• At least 5 years of working experience in the insurance industry with good understanding of insurance processes.
• At least 7 years of related experience, working in similar capacity as business analyst and testing experience.
• Excellent analytical and problem-solving skills along with being organized, structured & methodological, assertive characteristics are required.
• Ability to map and review an end-to-end process.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills and proven organizational negotiation and influencing skills.
• Confident to lead critical projects, conduct workshops and presentations with management and other stakeholders as lead business analysis.
• Ability to work well in large teams and provide deliveries with minimal supervision.
• Knowledge of agile ways of working will be advantageous.

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup\'s Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

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