Job Description

Principal responsibilities

• Assist with the creation and design of process flows, journey maps, etc. that can facilitate the understanding of sales customer journey
• Using storyboarding, task analysis, user research tasks and other activities as necessary to capture and develop user requirements, understand pain points
• Support and engage with cross functional/business and multi-channel teams
• Liaising with relevant business teams, technology teams, digital teams, legal, risk and compliance teams, to document requirements, provide design options and recommendations
• Identifying opportunities & drive requirement gathering/delivery for straight through approval processing through data automation and workflow automation
• Collaborate with developers and subject matter experts in ensuring user stories are developed correctly and meet acceptance criteria
• Identify and document scenarios and user acceptance criteria and assist the test manager for the User Acceptance Test completion
• Assist the business parties with the change management activities to ensure successful project implementation

Job Requirements

• Must have hands-on experience in Business and Data Analysis in either Data migration projects (for Life Insurance) and/or experience in new implementing/handling CRs in eBAO Policy Administration Systems or any Life Insurance PAS and/or experience working on interface requirements in any Life Insurance PAS implementation
• Strong understand of policy lifecycle & various business processes involved.
• Ability to build strong relationships with stakeholders based on a good understanding of their objectives and the services they require to meet those objectives
• Ability to be consultative in engaging key business stakeholders and make recommendations that address pain points while meeting business objectives.
• Experience in developing business case, business requirements, and impact assessments
• Awareness of the testing process and experience of performing testing
• Experience of process improvement and LEAN thinking methodologies
• Bachelor\'s degree in related field or commensurate practical experience

For more information you can email Leo Lim in our Singapore office on marcius.goh@teksystems.com quoting Job Reference Marcius Goh 539578 or alternatively, apply here to register your interest.

http://jobs.en-sg.teksystems.com/nu2g3s/business-analyst-itcommunications-singapore-central-singapore-16287235

Job Reference: Marcius Goh 539578

EA Registration No.: R21101942, Goh Jia Hoong, Marcius

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

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