Job Description

At Shangri-La Singapore we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.We are looking for a Business Analyst to join our team!As a Business Analyst, we rely on you to:

• Work on business cases, business models and strategic plans and give analytical support to assist in key decision making for the organisation going forward.
• Assist to compile a trend analysis of monthly and yearly performance results of each business unit against budgets and submit a report of this analysis to the General Manager.
• Compile cost analysis of business operating cost, labour cost and put-up recommendation to counter shortfall.
• Collate and disseminate general information, internal database and market intelligence to provide a basic platform for Department Heads to use in the development of their business strategies and plans;
• Plan, develop, and direct overall research strategy and approach for any special projects and support respective department heads in the implementation process.
• Develop and maintain a high level of communication with all related departments on the strategies and business planning, and ensure detailed reports are compiled and distributed (as required) to those departments.

Talent Profile

• At least 1 year of working experience in either hotel operations or exposure in project management.
• Minimum business-related Degree from a good recognised institution with strong emphasis on either Hospitality Management or demonstrates strong emphasis in academic curriculum in the areas of Analytics, Statistics, Finance, or Real Estate.
• Exposure to Hotel Operations Analysis, Feasibility Studies and / or Market Research will have an added advantage.
• Competent in the use of Microsoft PowerPoint, Word & Excel.
• Possess full understanding of the principles of budgeting, forecasting and performance trend analysis.

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Shangri-La Hotels & Resorts