Job Description

Job ResponsibilitiesLeadership of the Business & Innovation team

• Introduce or enhance initiatives that deliver memorable and unforgettable experiences
• Understanding the visitors to attractions, anticipating their needs, and learning how these can be best fulfilled through new initiatives
• Working with the people managers of the respective sub teams to ensure the teams run smoothly and maintain a harmonious working environment
• Directly line manage 2-3 staff and ensuring these staff members are motivated to achieve excellence, and feel supported and equipped with the relevant information to carry out their duties effectively
• Understanding the training needs of the team to ensure it can deliver and initiate training where applicable
• Undertaking continuous evaluation and analysis of the Attractions offerings, making improvements where necessary

Business Management

• Leading internal management processes ensuring strong working relationships with other departments within Marina Bay Sands such as Mall Management, Marketing, Communications, Legal, Procurement, Finance and HR.
• Ensuring all requirements regarding legal and compliance regulations are met
• Overseeing contracts with partners and external agencies

Business Development

• Developing a business plan for Attractions, in close dialogue with the Director of Attractions
• Setting targets for ticket sales for each of the attractions and managing the team to meet these targets
• Leading on the development and implementation of new income streams
• Lead the team, ensuring these staff members are alert to sponsorship and revenue opportunities, and are actively seeking revenue that supports the attractions

Audience Development

• Working closely with Marketing and Communications on the development and implementation of a robust strategy for increasing visitation,
• Understanding key target audiences, and implementing improvements to reach those audiences

Strategic Planning

• Enhancing and improving existing attractions
• Working with creative teams within Attractions on programming strategies, including the development of revenue-generating exhibitions, showcases and events
• Identifying potential new attractions either for Marina Bay Sands as it stands today, or the new integrated resort which is in development.
• Developing partnerships to support the Attractions business

Job RequirementsEducation & Certification

• E.g. No formal education required

Experience

• Minimum 5 to 8 years of professional experience and a demonstrable record of achievement in the attractions sector
• Proven experience of business development and revenue generation in the attractions, cultural or hospitality sector
• Demonstratable experience of developing audiences and hitting visitation targets
• Demonstratable experience of finance and budget planning
• Proven experience of managing people, staff development and team building
• Proven experience of service excellence in the attractions or hospitality sector
• Proven experience of managing ticketed attractions and programmes with set revenue targets

Other Prerequisites

• Creative and positive orientation, focused on outcomes and solutions
• Confident, outgoing and enthusiastic
• Entrepreneurial and possessing a positive business mindse
• Independent, and self-motivated
• The ability to work under pressure and handle challenging situations
• The ability to make decisions and accept responsibility
• Willingness to work flexibly
• Work in the evenings and at weekends as and when necessary

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.Advertised: 05 Jul 2024 Singapore Standard Time
Applications close:

Marina Bay Sands