Job Description

Job Responsibilities

• Meet and exceed allocated sales targets by engaging with customers through different channels, determining the specific needs of the prospect, promoting company\'s freight forwarding service and digital platform to develop and acquire new business opportunities.
• Handle all customers\' enquiries related to on-boarding and sales operation process as well as managing customer relationship to deliver high level of customer satisfaction.
• Offer shipping solutions and promote digital platform value proposition to customers based on their needs and capabilities.
• Handle customer quotation request; negotiate prices and terms with customers and following up with customers to convert quote enquiry to actual shipment booking
• Identify sales leads to develop new business opportunities and up-selling / cross-selling existing customers to generate more revenue.
• Act as customer on-boarding contact window to introduce and educate company digital platform and services to new customers.
• Support customer end-to-end implementation including resolving customer technical problems or enquiries.

Job Requirements

• Degree in Business / Logistics / Supply Chain or related fields.
• Minimum of 5 years of relevant working experience within the International Freight Forwarding industry.
• Prior experience in Ocean Freight will be advantageous.
• Comfortable in a B2B environment with a proven track record in sales and negotiation.
• In-depth knowledge of ocean freight forwarding markets and operation.
• Comfortable in travelling for business purposes when necessary.
• Possess excellent interpersonal and communication skills.

Andy, Wee Ben Ann License No.: 02C3423 Personnel Registration No.: R1552080Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup\'s Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Manpower