Job Description

A Business Development Manager (BDM) in an Indian restaurant plays a crucial role in driving growth and enhancing the overall performance of the establishment. Here are the key responsibilities and job scope typically associated with this position:

1.

Market Research and Analysis

Conduct market research to identify trends, customer preferences, and competitor strategies. Analyze data to determine potential opportunities for growth.

2.

Strategic Planning

Develop and implement business strategies to increase revenue and market presence. Identify new markets for expansion, including catering services or delivery options.

3.

Partnership Development

Build relationships with local businesses, event planners, and hotels to create catering and collaboration opportunities. Network with food bloggers, influencers, and media to promote the restaurant.

4.

Marketing and Promotion

Collaborate with the marketing team to develop promotional campaigns and events. Utilize social media and digital marketing to enhance brand visibility.

5.

Sales Management

Identify and pursue new sales opportunities, including corporate catering and private events. Monitor sales performance and set targets for the sales team.

6.

Customer Relationship Management

Foster strong relationships with existing customers to encourage repeat business. Gather customer feedback to improve service and offerings.

7.

Financial Management

Assist in budgeting and financial forecasting to ensure profitability. Monitor expenses and revenue to ensure the restaurant meets financial goals.

8.

Team Collaboration

Work closely with kitchen staff and management to ensure menu offerings meet market demands. Train and support staff in customer service and sales techniques.

9.

Event Management

Plan and oversee events, such as food festivals or cultural nights, to attract customers. Coordinate special promotions during holidays or festivals relevant to Indian cuisine.

10.

Compliance and Quality Control

Ensure the restaurant adheres to health and safety regulations. Maintain quality standards for food and service.

Skills and Qualifications

Strong communication and negotiation skills. Experience in hospitality or food service industry. Knowledge of Indian cuisine and cultural nuances. Analytical skills for market analysis and sales forecasting. Proficiency in digital marketing and social media.
This role requires a blend of strategic thinking, creativity, and strong interpersonal skills to effectively promote the restaurant and drive its growth.