Job Description

Overview Offices Singapore
Job-type Full-Time
Industries
Salary SGD 2,800 - 3,000 /Month

Who you'll be working for -

What requirements you'll need to be eligible

• At least GCE "A" Level or Diploma in any field.
• Preferred insurance certified papers such as BCP, PGI, HI or have telesales experience preferred, but not a pre-requisite.
• Minimum 1 year of relevant working experience in policy servicing and administration, preferably within the insurance industry
• A team player with strong sense of responsibility and good time management
• Mature, independent, self-motivated, able to multi-task, prioritize and meet deadlines
• Possess positive work attitude, analytical with problem-solving skills and meticulous
• Demonstrate flexibility and adaptability to work in a fast-moving and challenging environment.
• Proficient in Microsoft Office software (Excel and Word)
• Proficient in written and spoken English
• Strong interpersonal skills with the ability to communicate well verbally and in writing and customer focused

What you'll be doing on the job

• Provide policy administrative support across multiple Operations functions which includes creation and maintenance of customers and policies data.
• Respond to customers' queries relating to operations matters.
• Perform regular quality checks on business processes.
• Resolve any operational issues when arises
• Work with both internal and external stakeholders to ensure operations processes are running smoothly, business support tasks are completed with high level of accuracy and within SLA (Service Level Agreement).
• Support new business initiatives by performing User Acceptance Testing (UAT), when required.
• Identify, document, and propose new processes to improve operational efficiency and effectiveness.
• Regular reporting to the Team Manager on activities relating to the role
• Work cohesively within the team and stakeholders to achieve company and department objectives.
• Provide ad hoc administrative support as per business requirements, as assigned by Team Manager

Consultant Contact Posted by: Racheal Lam
Phone:
Email:
Reg No: R1437410