Job Description

JOB BRIEF : We are looking for a Cafe Store Manager who will be the overall in charge of the Front of the House and coordinating closely with the Outlet Head Chef .He/She will ensure efficient Cafe operations, as well as maintain high productivity of the service team , ensure high food quality and implement excellent customer service consistently .Responsibilities will include building the cafe's revenue and profitability, boost customer engagement and ensure food quality goals are met.JOB DESCRIPTION :

• Manage Day To Day Operations of the Cafe
• Train employees on SOP's for Service and Bar
• Check and maintain optimum inventory of all Cafe supplies
• Maintain updated records of sales and sales reports
• Control operating costs and ensure expenses are within budget
• Motivate and develop the Team Members of the Cafe
• Ensure the cleanliness , sanitation and organization of all areas of the Cafe
• Nurture strong bonds with customers to increase brand loyalty
• Respond efficiently and accurately to customer complaints
• Appraise staff performance and provide feedback to improve productivity
• Ensure compliance with sanitation and safety regulations

REQUIREMENTS :

• Minimum of 3 years experience as Cafe Manager/ Asst Manager or similar role
• Excellent Communication Skills
• Team Management Skills - Manage, Develop and Motivate a team
• Customer Service Skills - Meet and Address customers' requests, demands and concerns
• Very Good Math Skills and Understands Basic Accounting and Payroll
• Administration , Time Management and Organizational Skills
• Negotiation Skills
• Degree / Diploma in F and B , Hospitality , Business or related courses

Job Types: Full-time, PermanentSalary: $3,200.00 - $3,500.00 per monthBenefits:

• Employee discount
• Flexible schedule
• Food provided

Schedule:

• Flexible hours
• Holidays
• Weekend availability

Supplemental Pay:

• Signing bonus
• Tips

Education:

• Professional Qualification (Preferred)

Experience:

• Cafe Management: 3 years (Preferred)