Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems
Escalate cases that do not fall within FAQs to the relevant and correct parties
Follow-up on outstanding cases and perform call-backs to customers if necessary
Consistently deliver excellent quality service to our customers to achieve customer satisfaction
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
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**We regret to inform that only shortlisted candidates would be notified.
Eugene Eiap Yeow Hong
Registration Number: R23112438
EA License No: 06C2859 (MCI Career Services Pte Ltd)
Company information
Registration No.
200701947W
EA No.
06C2859
Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Singapore?
How many years\' experience do you have as a Customer Service Representative?