Call Centre Agent (shift Hours)
Bukit Merah, Singapore
Job Description
Responsibilities
- Handle customer service hotline and provide first level of support
- Provide quality customer service to customers over the phone
- Listen, probe and question in order to clarify and understand customer needs
- Any other ad-hoc tasks assigned
- Singaporeans only
- Minimum N Levels or equivalent
- At least 1 year of customer service experience, with experience in call centre
- Proficient in relevant computer applications (Microsoft Applications)
- Able to multitask
- Able to speak and understand more than one language
- Able to commit to shift-hours (as stated below) desk-bound
- Training will be provided
- Planned commencement date is in July 2022
- Shift-hours are from 8am to 6pm, spanning from Monday to Sunday on rotation basis (either 4 to 5 workdays weekly)
- 12 weeks probation period
- Incentives are applicable upon confirmation
- Day shift
- Monday to Friday
- Weekend availability
- 13th month salary
- Call center: 1 year (Preferred)
- Day Shift (Preferred)
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Job Detail
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Job IdJD1014164
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBukit Merah, Singapore
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EducationNot mentioned