Job Description

COMPANY DESCRIPTION
Takayama invites you to an intimate epicurean encounter steeped in the tradition of fine Japanese cuisine. Indulge in a multi-course menu that celebrates seasonal ingredients at the peak of their flavours, as Executive Chef Taro Takayama and his team curate every dish to exquisite perfection right before your eyes.
DESIGNATION : Captain - Takayama

RESPONSIBILITIES
ROLES AND RESPONSIBILITIES

• Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity
• Be well equipped with the products and services the restaurant provides to assist and address guest queries
• Welcome guests to the restaurant and escort them to their private room, counter, or table seats
• Assist guests with their baggage whenever possible
• Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc
• General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests
• Gather feedback from guests about their experiences
• Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming
• Responsible for the compliance of all health, safety, and food hygiene legislation
• Be service oriented, uphold quality, sincere, intimate customer relations service
• Any other duties as assigned by Management

• Minimum 1 year of relevant customer service experience, preferably in similar environment
• Strong mental capacity to learn, take demands and multi-task
• Holds critically high hygiene and safety standards
• Takes initiative and a great team player
• Willingness to work shift hours, weekends, and public holidays