Job Description

In view of the current global pandemic related to COVID-19 and the increased visa and border restrictions, we are unable to extend offers to candidates who are not currently in the physical location where this role will be based. As a result, we will be prioritising applications who are able to start work in the location where this role is based at within a set timeframe. We will be reviewing our position constantly and will make the necessary adjustments where appropriate. Thank you for your continued interest in Asia Pacific.

Purpose/ Mission:

Contribute to meeting or exceeding store sales and profit targets by:

• Passionately inspiring consumer loyalty to the brand
• Executing cashier procedures according to existing policies and procedures
• Using your expertise and experience to provide feedback and support to selected team members

Accountabilities:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them.
• To operate POS efficiently and maintain a high standard of accuracy.
• Use selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.
• Completing sales transactions quickly and accurately while adhering to cash protection procedures.
• Handle returns, refunds and exchanges and use these as an opportunity to build sales and customer loyalty.
• Handle e-Com Click & Collect and returns and use these as an opportunity to build instore sales and customer loyalty.
• Ensure adequate supplies to create an effective cash area environment and continually maintain this (including all merchandise) within and around the vicinity.
• Comply with store policies and procedures to maintain a safe shopping and working

environment. * Collaborate productively and respectfully with team members.

• Make yourself available to support other team members when needed.
• Complete all applicable training programs and effectively apply the learning on the job.
• Any other duties as requested by line manager.

Group competencies:

• Customer Focus
• Store Operation Policies - Cash & Sales Documents
• Business Acumen
• Driving Sales Performance

Functional competencies:

• Communicate with others
• Planning & Organizing
• Manage Relationships and diversity
• Learning and self development

Professional background/ Experience:

• Functional: Experience in Retail / Sales & Training
• Industry: Preferably in apparel/ fashion/ FW or FMCG
• Retail Exposure: Sports, Fashion

Education:

• Secondary / Certificate in Retail Management

IT:

• Outlook: Intermediate
• Word: Intermediate
• Excel: Intermediate
• Powerpoint: Intermediate

Language Skills:

• English: Good
• Local Language: Good

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