Job Description

We are looking for Full-time Centre Supervisor (Operations) to work together with us in a great & positive working environment at our tuition centre at

Hougang Central & Kovan City

.

Your responsibilities as a Centre Supervisor (Operations):

Train & work closely in an administration team and be responsible for the daily operations of the tuition centre

Create a wonderful customer experience as you understand that making a customer happy is crucially important to the company's success

Support the team remotely using digital tools.

Engage interest in potential customers and provide them with clear explanations on the offered programs

Identify customers' needs and develop strategies to maintain a high level of customer satisfaction

Online systems usage & maintenance

Handling text messages, emails and calls with various stakeholders, including parents, students, teachers, colleagues and suppliers.

Calling customers periodically for engagement.

Attend to urgent operational needs.

Any other administrative, operational and customer outreach works as required.

Requirements:

Minimum diploma holder. University graduate preferred.

Strong remote working capabilities.





Strong interpersonal and communication skills

Positive work attitude, self-driven, independent, team player with strong service mindset

Responsibility is a MUST in this job - you need to be accountable, responsible and see through the job areas and tasks that you're given.

- MUST have INITIATIVE & be PROACTIVE. Passive & calculative attitude need not apply.

Working Hours & Location:

Hougang

- > Tuesday to Friday: 2pm to 9.30pm

- > Saturday or Sunday: 8.30am to 6.30pm

Good Things of the Job: Here's What's in It For You:

A Happy, Positive & Cheerful environment

Being able to deal directly with kids, who are the most innocent & bubbly humans in society (who're not looking to deal you any harm when you're not looking!)

Build and train your own team

FULLY air-conditioned environment that is CLEAN and NOT dusty and NOT hot

Endless learning opportunities - having a wide scale of operations, we are able to satisfy your ambitions & learning needs

Engaging job so do not expect to be bored with nothing to do or to do your own personal things.

If this sounds like the beginning of a great new challenge for you..

Click on the "Apply Now" button right below, send us your resume & details so at least we know who you are.

We look forward to hearing from you!

Job Types: Full-time, Permanent, Fresh graduate

Pay: $3,200.00 - $4,200.00 per month

Benefits:

Employee discount Promotion to permanent employee
Education:

Local Polytechnic Diploma (Required)
Experience:

Customer service: 1 year (Preferred)
Work Location: In person