Job Description

Job Title Channel Sales Support



Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it\xe2\x80\x99s not just what we do, it\xe2\x80\x99s who we are. We are 80,000, wonderfully unique individuals, with two things in common. and a relentless determination to deliver on our customers\xe2\x80\x99 needs. It\xe2\x80\x99s what inspires us to create meaningful solutions \xe2\x80\x93 the kind that make a real difference \xe2\x80\x93 when it matters most.

The world and our customers\xe2\x80\x99 needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That\xe2\x80\x99s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips\xe2\x80\x99 purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you\xe2\x80\x99ll be working towards creating a better and fairer future for all.

You are responsible for

Customer sales lead management

Support sales team on:

• Commercial Policy & discount price approvals
• Service/Call Centre management & Patient management:
• 5 call center agents for SG, PH, TH, MY, ID and with 288 calls related to UO per week & over 15 per week that are escalated & managed through personal call, email, distributor
• Coordinating with distributors (Across region) \xe2\x80\x93 prioritizing the users based on clinical needs
• Prioritizing and Escalation of users \xe2\x80\x93 Weekly escalation

OSCAR Creation:

Creating vendor accounts and keeping track of the invoices for all distributors

Coordinating with distributor on invoicing \xe2\x80\x93 invoice errors/ delayed invoices/

Coordinating approvals from the local finance team

• Managing the sales contracts - Renewal
• Conference participation activities
• Other admin and marketing support:
• Icon Management
• Trackers management
• Stocks management
• Dispatches
• Admin work \xe2\x80\x93 Documentation etc.

To succeed in this role, you\xe2\x80\x99ll need a customer-first attitude and the following

• Diploma/Degree in Business Administration or equivalent
• At least 5 years of working experience, preferably in the medical device industry
• Good troubleshooting skills
• Good communication and interpersonal skills

How we work at Philips:

There are three core ways that define our ways of working - . We believe this enables us to deliver an outstanding experience to our customers and create the best place to work for people who share our passion.

We know just how important direct interactions are and work is more engaging when we are more frequently face-to-face, and that we experience better collaboration which drives innovation. While we have many different types of roles across Philips most require a combination of in-person collaboration with colleagues and partners, usually at a Philips location, and individual focus time, which can be done remotely.

Why should you join Philips?

Working at Philips is more than a job. It\xe2\x80\x99s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it\xe2\x80\x99s like , read stories from our , find information about our and answers to some .

By submitting your resume and related information in the manner set out in this job post, you consent for Philips and Philips\xe2\x80\x99 authorized nominee to collect, process, transfer and store your personal data for purpose of the application for the above-mentioned job opportunity. Further, in the event you provide any personal information of another data subject as referee, you confirm that the relevant data subject consented to the disclosure of such personal data to Philips and Philips\xe2\x80\x99 authorized nominee. For more information and details on our Privacy Policy, please visit .

Philips