Oversee and ensure the smooth operations of the Outlet
Food Preparation and cook the wide variety of food offered in Outlet
Motivate and inspire the team to achieve monthly sales target
Ensure smooth operations through setting and enforcing high standard of food and beverage quality.
Maintain strong hygiene and safety standards, ensure utmost cleanliness, hygiene and safety standards are kept
Strong sense of customer service, attend to customers\xe2\x80\x99 enquiries and complaints and constantly obtain customer feedback during operations to ensure satisfaction
Analyse financial performance, formulate and implement strategies to maximise productivity and profitability
Ensure accuracy and timely submission of paperwork to HQ
Prepare beverages
Conduct interviews and recruit suitable candidates
Read emails and conduct briefings and meet staff to ensure timely sharing of information as well as to gather feedback from the ground
Ensure the strict compliance by all service and kitchen staff to company\xe2\x80\x99s standard operating procedures
Able to deploy, supervise, direct, Foster and build strong employee relations in the restaurant to motivate staff
Brief staff on menu items, customer service standards and other required matters
Take charge of inventory control and conduct bi-monthly stock take